For many businesses, social media has become an indispensable part of their culture as well as an integral part of their marketing strategy. Social media outlets such as Facebook, Twitter, Google Plus, YouTube and LinkedIn are affordable and effective ways to promote a business, draw in new customers and keep connected with existing ones. Cost-effectiveness, popularity and ease of use makes staying connected with social media a high priority and a smart business decision.
However, along with the many benefits of social media comes a set of responsibilities for companies in the forms of eDiscovery and information governance. Without good policies and protections in place governing data usage pertaining to employees, clients and social media, it’s possible that a business could encounter nightmarish legal issues down the road. Problems could arise not just internally and from clients, but from information requests from outside parties. [Read more…] about Social Media and Litigation