I've been registered on here for approximately one week now. I love what your site offers and the details are invaluable. And I've been considering upgrading to your premium service. However, I've had a bizarre problem with my stats almost every single day with the exception of one day.
Your site seems to stop counting my visitors all of a sudden at a random time. And it's different each day. I can tell I am still getting many visitors by simply looking at the 'spy' section and can see that they are 'unique' visitors or first time visits almost every five minutes, but the are no longer being counted or appearing on the summary or visitor section.
Sometimes, it seems correlated with my first visit to the stats. In other words, it seems to have happened today. This morning at 8:30 am, when I first checked, my visitors are at 111, then as I continue to check, the number seems stuck at 111, even though 'spy' 'map' or cities', show me that many new and unique visits have occurred since I logged in. Now, it's 3 hours later and the number of visitors still reads 111 but it's very clear I have had at least 30 visitors since then.
Is this your server going down? How come in looking over the past week's summary of visits, the days the counter seemed to stop working, the bar is light blue, and the days that the counter seemed to work, it's darker blue?
Please advise.


















I haven't seen this
I haven't seen this happening for my own stats, but I'm not checking them that often.
We have one site using pMetrics whose traffic would make your head explode if you saw how high it was. I think their traffic may be causing our scripts to run out of memory during execution and temporarily halting the transfer of traffic into the database. I have asked this site to cease usage of the service, we'll see if that makes any difference.
Thanks for letting me
Thanks for letting me know...
Laura
This is happening
This is happening to me and I actually came to the forums to pose the question when I saw yours. It seems each night about 2200hrs it stops counting and just like you said, SPY shows people continuing to visit. I double checked using Google Analytics and it definitely is reporting fewer visitors than is actually the case.
I find the same thing. It
I find the same thing. It seems like around 10 pm EST, the Dashboard stops counting but Spy shows differently. I've only noticed it for the past two weeks.
Will there ever be a response?
Just curious if this is something that is going to be fixed, or if tech support is planning on responding to this. If my stats are missing two hours of data every day, I'm not all that thrilled with their accuracy.
Same here.
I've been having the same problem for months here too. Any word on a fix?
Any word on this issue?
NT
Post new comment