pMetrics server move: 48 hours of non-stop fun

We've had a new server ready for a while now, but we're so busy, we were being lazy about moving the service over to it. Then the past couple of weeks, things went down the toilet. The old server was (still is) dedicated to all things Performancing, but pMetrics wasn't the only processor hog onboard. Along with some other high traffic sites, it also handles a ton of email. pMetrics became a very sad panda. It couldn't keep up with real time anymore because it just wasn't being given the love and attention it deserves from the precious CPU. There were big holes in your traffic, stats were not updating in real time, etc - I'm sure you noticed.

So we decided we had to take action, even if that meant taking the service at the worst time possible (the middle of the week). We could have kept it running until the weekend, when we wanted to do it, but because of the problems it's been having, there wasn't any point to that.

It was only supposed to be about a 12 hour ordeal, but it turned into 48. Part of the problem was that the servers are in different locations, so transferring the database between the two takes a long time, even compressed. I managed to screw it up twice, which means the entire database was transferred 3 separate times. Talk about efficiency! Ugh. That alone cost at least 10 hours of time. There were some other headaches the server was causing me too, some legitimate, some absolutely stupid, but that's how these things go. I now know how I won't be doing this next time. Hopefully, I'll get it right.

We are of course very sorry about all of this. We are offering partial refunds to all paying premium members to make up for it. $5 to to Blogger accounts, and $10 to Pro accounts. If you would like a refund, please send an email to support@performancing.com. Be sure to include your registered email address so we can lookup your account.

Or perhaps you're understanding of our pain, and realize, hey, these things happen - after all, we're not Google, we don't have a 100 billion dollars and the top PhD's from around the country working for us. That'd be cool too. We're not exactly lighting our cigars with Benjamins or anything.

So anyways, everything is just peachy now, but we're giving pMetrics a chance to process a 48 hour backlog of traffic before we open it back up again to the public. When it does open up, it won't be fully caught up yet, so expect some holes for at least another 24 hours until it's all done and good.