Technical Writer - Process Documentation

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Company Name Clarity Consultants
Location Norcross, GA
Date Posted February 7, 2013
Category Copywriter
Job Type Hourly Rate


We are working exclusively with our client in identifying a Technical Writer to facilitate meetings to map system process flows, convert flows to MS Visio flowchart and document detailed process steps and associated inputs and outputs into a standardized procedure template.

Within a 6-month timeframe, you will complete the development and/or revision of 30–40 system level procedures involving multiple department functions.

In this role, you will:
Facilitate process mapping and process flow mapping meetings with process owners to generate system level procedures
Conduct meetings with process owners to review and finalize procedure and complete documentation, and enter the final product into our client’s document management system for ISO-9001 compliance.
Create and / or revise packaging and home Office System level procedures
Convert process map into MS Visio flowchart using established flowchart convention
Document each procedure (MS Word template design); Scope, Purpose, Flowchart, Table of documented detailed steps including responsible person(s) and action and Document process output documentation and their retention.
Deliver complete documented Standard Operating Procedures, Work Instructions and forms and enter into document management system.

Start Date: ASAP
Duration: 6 months with part-time hours (20 per week) for the first 2-3 months
Location: Norcross, GA. Local candidates only, on site as needed (partial telecommute).

Experience Required:
3+ years of technical writing experience
Experience creating process flow documents using MS Visio (diagrams/flowcharts/process flows/process mapping)
Ability to peer review technical documents for grammar, content and style of writing
Experience utilizing Microsoft Office products + Visio
Strong organizational skills
Ability to work under tight timeframes
Ability to handle sensitive and complex issues with discretion and good judgment
Preferred Skills:
Bachelor’s degree
ISO 9001 procedure writing experience

To be considered for this project, please send an email with the following:
1) Your resume
2) Respond to each bullet point listed under “Experience Requirements” with your relevant skills and experience.
Please include reference#6093 in the subject line.

Keywords: tech writer, technical writer, documentation specialist, compliance, ISO-9001, ISO9001, process flows, flow charts, templates, SOP, standard operating procedures, flow chart, flow diagrams, info mapping, information mapping, processes, procedures, process flow diagrams,